Step 1: Check NABP/VIPPS Accreditation
The National Association of Boards of Pharmacy (NABP) provides the most reliable way to verify an online pharmacy's legitimacy.
- Visit safe.pharmacy — This is the NABP's official verification tool.
- Search for the pharmacy by name or website URL.
- Check for VIPPS accreditation — The Verified Internet Pharmacy Practice Sites (VIPPS) seal indicates the pharmacy has undergone comprehensive review.
- Verify the .pharmacy domain — Pharmacies using a
.pharmacytop-level domain have been vetted by the NABP.
A pharmacy displaying a VIPPS seal on its website should link to a verifiable NABP page. If the seal doesn't link or leads to a suspicious URL, it may be counterfeit.
Step 2: Verify State License
Every state requires pharmacies to hold a valid license. Verification steps:
- Find the pharmacy's stated location — Legitimate pharmacies clearly display their name and location.
- Check your state's board of pharmacy — Search for the pharmacy on your state board of pharmacy website. The NABP maintains a directory of all state boards.
- Verify active status — Confirm the license is active and in good standing, with no disciplinary actions.
- Check the pharmacy's home state — If the pharmacy is located in a different state, verify it is licensed there as well.
- Confirm authorization to ship to your state — Online pharmacies must typically be licensed in the state where the patient resides.
Step 3: Confirm Physical Address
Legitimate pharmacies provide a verifiable physical address:
- Search the address using Google Maps or another mapping service to confirm it exists and matches the pharmacy's claims.
- Look for a U.S. address — Pharmacies shipping to U.S. consumers should have a verifiable domestic address.
- Check for the address on state licensing records — The address should match what is listed on the pharmacy's state license.
- Be wary of P.O. boxes only — A legitimate pharmacy should have a physical storefront or office, not just a P.O. box.
Step 4: Confirm Prescription Requirement
This is a non-negotiable step. Legitimate pharmacies always require a proper prescription:
- Does the pharmacy require a prescription? If the answer is no, do not use this pharmacy. It is operating illegally.
- Does it verify the prescription with your prescriber? Legitimate pharmacies contact the prescribing provider to confirm the prescription.
- Does it ask for your medical history? This is a sign the pharmacy takes patient safety seriously.
The FDA and DEA require that all prescription medications be dispensed only with a proper prescription from a qualified medical professional.
Step 5: Check Pharmacist Availability and Security
The final verification step confirms additional safety features:
- Licensed pharmacist availability: Can you speak with a licensed pharmacist by phone? Legitimate pharmacies have pharmacists available to answer questions.
- HTTPS encryption: Does the website use HTTPS (look for the padlock icon in your browser)? This protects your personal and financial information.
- Privacy policy: Does the pharmacy have a clear privacy policy explaining how your personal health information is protected?
- Contact information: Is there a verifiable phone number and email address for customer service?
- No spam marketing: Did you find this pharmacy through unsolicited email or pop-up ads? These are red flags.
Quick-Reference Verification Checklist
Use this checklist before purchasing from any online pharmacy:
- ☐ Verified on safe.pharmacy (NABP)
- ☐ VIPPS accredited or .pharmacy domain
- ☐ Licensed by your state board of pharmacy
- ☐ Licensed in the state where it is located
- ☐ Verifiable U.S. physical address
- ☐ Requires a proper prescription
- ☐ Licensed pharmacist available by phone
- ☐ Uses HTTPS encryption
- ☐ Has a clear privacy policy
- ☐ No unsolicited email marketing